Returns & Exchanges
At MR & MRS STITCH.COM, we want you to be completely satisfied with your purchase, which is why we offer a straightforward 28-day return policy for all unworn and tagged items. If your selection isn't quite right, we provide a seamless process to ensure your refund or exchange is handled with the utmost care.
Return Process
- 1.Initiate Your Return
Visit our online returns portal and enter your order number and email address to select the items you wish to send back.
- 2.Package Your Items
Carefully place the items in their original packaging, ensuring all designer tags, security seals, and branded boxes are included and intact.
- 3.Ship the Parcel
Affix the provided prepaid shipping label to your package and drop it off at your nearest authorized collection point or post office.
- 4.Receive Refund or Exchange
Once our team inspects your return, we will process your refund to the original payment method or dispatch your requested exchange within 5-7 business days.